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Electricity Supply - Priority Services Register

21 February 2022

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Electricity Supply Issues

You will be able to find regular updates and information about individual power cuts on this website www.ukpowernetworks.co.uk. There will also be general updates on @UKPowerNetworks.




If you experience a power cut you should:


Visit www.ukpowernetworks.co.uk/powercut and type in your postcode to view the live power cut map, with details of individual power cuts


Call 105 free of charge to speak to the customer service team, report a power cut or damage to the electricity network


Tweet @UKPowerNetworks to report a power cut or to receive updates


Visit www.ukpowernetworks.co.uk for the latest updates




UK Power Networks advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If you see electricity lines that are down or causing significant risk to the public you should call 999.




UK Power Networks provide extra help to customers on their Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about the Priority Service on this website: ukpowernetworks.co.uk/priority .