At a recent meeting, Nacton Parish Council identified some concerns that the impending discontinuation of copper telephone landlines to residential properties might cause some challenges. The old system will be switched off in 2025 and landlines will use broadband to make calls. If you rely on a landline, you will still be able to make calls but the technology that powers them will be different. The landline will use the internet to make calls, rather than the copper network. For most residents who have an existing broadband connection the change will be straightforward. For those without a broadband connection at home, your supplier will install one. However, if there's a power cut, digital phones will not work unless it has a battery back-up and you will need to use a mobile for phone calls. For some residents this might be a problem if the mobile reception in your home is poor or non-existent. So called ‘not spots'. For those residents living in a part of the parish which is a ‘not spot’ there is a further consequence. If you have smart meters fitted for gas and electricity, the meters will not work without a mobile signal. As a result, the Parish Council intends to lobby the mobile providers to improve coverage in areas of the parish with signal problems. In order for us to have a clear picture of those areas where there are connection issues, we need your help and kindly request that you complete our survey (It will only take a couple of minutes)
If you are new to the area there's some really useful information - Nacton Guide 2023.
Have you seen a large pothole or flooding in the road? Is there anything else that is concerning you about the state of the roads and verges in the village? If so click here and report it to Suffolk Highways. The more complaints that are received, the more likely something will be done about it.
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The Local Welfare Assistance Scheme helps those experiencing financial hardship, including
access to items like household furniture and white goods, fuel vouchers for electricity and
gas top-ups, supermarket vouchers, and contributions towards increasing costs during the
winter months. Local organisations across Suffolk can submit an application for support, on behalf of an
individual or family. These organisations include Citizens Advice Bureau, district and
borough councils, health services and voluntary organisations. A list of these organisations,
who will assess circumstances and submit applications, is available here.
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